Job Description
Vehicle Parts Sales Executive required in Cambridge
As a Parts Sales Executive, you will be reporting to the Sales Manager working with a close-knit and friendly parts sales team. Your key responsibilities will include:
If you are interested in hearing more about this Parts Sales Represenative job in the Cambridge area, please contact Caitlin Pamment at Perfect Placement Today.
- Starting salary between £28,350 per annum pending experience.
- Around £3,000+ annual bonuses available based on 100% centre performance.
- 45-hour week. 8.5 hour day Mon-Fri with 1 in 4 Sat 8:00am-1:00pm.
As a Parts Sales Executive, you will be reporting to the Sales Manager working with a close-knit and friendly parts sales team. Your key responsibilities will include:
- Answering customer calls and responding to inquiries related to vehicle parts availability, compatibility, and pricing.
- Providing technical support to customers to help them identify the correct part for their vehicle or equipment.
- Interpreting technical specifications and diagrams to assist customers in selecting the appropriate parts.
- Creating and maintaining accurate records of customer interactions, including orders, inquiries, and complaints.
- Coordinating with suppliers to ensure that parts are available and delivered promptly.
- Assisting with the processing of orders, including verifying part numbers and pricing, and ensuring that orders are accurate and complete.
- Troubleshooting problems related to parts orders and working with customers to resolve issues.
- Providing after-sales support to ensure customer satisfaction and retention.
- Staying up to date with product knowledge and industry trends to provide the best service possible.
- You will be a self-starter with a proven track record in building strong relationships and achieving sales targets in a fast-paced B2B/telesales environment.
- Previous experience working with automotive parts is essential, ideally in a motor factor or trade sales environment but this is non-essential.
- Overall, you will have a passion for providing a great customer service experience and have excellent communication skills both verbal and written.
- Given you'll be working with a parts sales team you'll need to be a team player with the drive and determination to achieve individual and sales targets on a weekly and monthly basis and have attention to detail and accurate record-keeping.
- You'll be IT literate, preferably with a good working knowledge of MS Excel.
- Starting salary of £28,350 per annum pending experience.
- Around £3,000+ annual bonuses available based on 100% centre performance.
- Workplace pension scheme.
- Enhanced annual holiday allowance.
- Access to further training.
- Career prospects with a business focused on creating an environment that offers people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of learning and development.
- 45-hour week. 8.5 hour day Mon-Fri with 1 in 4 Sat 8:00am-1:00pm.
If you are interested in hearing more about this Parts Sales Represenative job in the Cambridge area, please contact Caitlin Pamment at Perfect Placement Today.