Job Description

Temporary 
Front of House Receptionist
Central London
£14-15ph

The Client:
Is a Conference, Event and stunning Wedding venue located in Central London.

The Role:
Is to provide a professional reception service, greeting and directing visitors, receiving, and redirecting telephone calls and helping to ensure an appropriate level of security for the ‘front of house’. Assisting the team to effectively administer a full range of hospitality events including both internal and external clients.

The Duties:
  • Undertake opening and closing of the building - to assist with ‘front of house’ security,
  • Checking doors and windows are locked at night and that the building is secure and safe during the day
  • Ensure that Reception is maned at all times
  • Reception is well-managed, clean, tidy and well presented
  • Identify, develope and implement processes and procedures for Front of House to support the operational delivery of internal and external events
  • Be responsible for conducting ‘New Starters’ Induction Meetings’
  • Welcome visitors, Fellows, clients and delegates to the Academy, ensuring that all arrivals and departures are accurately recorded
  • Accepting and managing postal and courier deliveries and collections
  • Responsible for problem-solving a high volume of complex event enquiries and feedback while maintaining consistently high front of house customer service.
  • Handle incoming telephone calls professionally and effectively, including the forwarding and redirecting of calls and messages
  • Communicate daily events information and building operational updates to all staff
  • Responsible for creating and erecting event signage
These are just some of the duties, to hear more about this temporary opportunity, please send your CV today.

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