Job Description
Customer Service Advisor
Wakefield
£12.10 per hour
Temporary to Permanent
Venatu Recruitment at proud to be working with our key client to recruit a Customer Service Advisor to join the team.
This is a great opportunity to join a vibrant, growing and market leading organisation on a Temp to Perm basis.
As the Customer Service Advisor, you will be part of a team tasked with creating a positive customer journey through their interaction with the business.
Predominantly handling inbound calls and e-mail enquiries, you will be responsible for managing the query in an efficient and effective manor.
Key duties will include but limited to:
- Assisting customers with a wide range of enquiries regarding their accounts and orders
- Taking ownership of customer enquiries from outset to resolution
- Accurately processing customer orders and details
- Managing and updating the company CRM
The right person for this role will have natural communication skills and feel confident in liaising with people across a number of different mediums.
Previous experience in a similar role is advantageous but not essential. Key skills required are:
- Confident communication skills
- Good working knowledge of IT systems
- Ability to work as part of a team
- Organised and self-motivated
- Accurate with strong attention to detail
The working hours are Monday to Thursday 8.30am to 5pm & 8am to 4pm Friday.
If you feel you have the skills and experience to be a success in this role then apply now!
At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs, and for us to help you find your next role. To read our full privacy policy please visit the Venatu company website.
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