Facilities Co-Ordinator

Job Title: Facilities Coordinator

Company: Escape Recruitment

Location: South Lanarkshire (Office-based)

Escape Recruitment are working in partnership with a local building services/ facilities management provider. They are expanding as they go through a period of growth with additional contract wins.

Taking pride in their ability to build strong relationships with clients and a creating a supportive work environment. We're currently seeking a motivated and experienced Facilities Coordinator to join their team.

Role Overview:

As a Facilities Coordinator, you will play a crucial role in managing day-to-day operations and ensuring that client requests are handled efficiently. You will be responsible for taking client calls, scheduling engineers, and maintaining accurate records. Your organisational skills and ability to handle multiple tasks will contribute to the smooth running of their facilities management services.

Key Responsibilities:

• Client Interaction: Take calls from clients regarding maintenance requests, remedial issues and other facility-related concerns.
• Call Logging & Scheduling: Log all client calls and schedule engineers/ planning diaries to resolve outstanding issues.
• Diary Management: Assist in planning and managing engineer's diaries to ensure efficient allocation of resources.
• System Use: Using internal system to manage and track service requests and engineer assignments.
• Reporting: Collate information and produce weekly reporting figures to monitor performance and service levels.
• Quote Assistance: Help prepare quotes for remedial works as needed, providing accurate and timely estimates.
• Supplier Liaison: Communicate with suppliers as required to facilitate the procurement of necessary materials and services.

Qualifications & Experience:

• Previous experience in a busy facilities management environment, preferably within a helpdesk or engineering planning role.
• Strong organisational and multitasking skills.
• Proficiency with systems like Word, Excel and Microsoft is advantageous.
• Excellent communication skills, both verbal and written.

Work Schedule:

• Full-time position based in South Lanarkshire.
• Hours: Mon-Thurs 8am - 5pm Fri 8am- 4pm.

Why Join Us:

• Be part of a family-run business that values its employees.
• Work in a supportive and collaborative environment.
• Opportunities for growth and development within the company.
• Salary paying up to £27,000 (open to discussing depending on experience).
• Holiday 32 days.
• Pension.

Application Process:

To apply, please apply directly or contact my colleague Maxine Allison for more information.