Job Description

General Manager

  • A basic salary of IRO £55/60K
  • 28 days holiday + bank holidays
  • Life cover
  • Employee assistance programme
  • Health care plan including dental

Are you ready to lead and inspire at the forefront of live sports and entertainment? We are seeking a dynamic Venue General Manager to oversee the seamless delivery of hospitality and refreshments for a premier sporting stadia. This is an exceptional leadership role, ideal for a strategic thinker with a passion for creating unforgettable fan experiences.

Key Responsibilities:

  • Event Delivery: Direct the end-to-end delivery of hospitality, concessions, and refreshment services before and during events, ensuring every detail runs smoothly.
  • Team Leadership: Manage, inspire, and coordinate a large, diverse team, from front-line hospitality staff to logistics crews, fostering a culture of excellence.
  • Logistics & Planning: Oversee event logistics, from setup to shut down, coordinating with catering, security, and operations teams for flawless execution.
  • Security & Compliance: Ensure high standards of safety and security, maintaining strict compliance with health and safety regulations.
  • Commercial Focus: Drive commercial success by optimising sales opportunities and enhancing customer satisfaction through high-quality service.

What We're Looking For:

  • Experience in Venue Operations: Proven track record in managing operations within large-scale venues, particularly in sports or live entertainment.
  • Leadership Skills: Strong people-management experience, with the ability to inspire and lead large teams in a fast-paced environment.
  • Commercial Savvy: Demonstrated business acumen with an eye for driving revenue while delivering memorable customer experiences.
  • Problem-Solving Mindset: Resourceful and adaptable, with the ability to make quick, informed decisions under pressure.
  • Commitment to Excellence: A passion for delivering top-tier experiences for fans, clients, and staff alike.

Why Join Us?

This role offers a unique blend of strategic leadership and hands-on event management within an exhilarating environment. As General Manager, you'll shape the fan experience, manage iconic events, and play a key role in making our stadium the ultimate sports destination.