Front Office Manager - £42,000 per year + KPI bonus - West End
Are you a passionate and experienced Front Office Manager, ready to inspire and lead a dynamic team? Do you have a proven track record in a similar property, and are you eager to create a vibrant, productive, and supportive environment where both your team and guests thrive? If so, we want to hear from you!
We are seeking a highly motivated Front Office Manager for this 4* lifestyle hotel, which offers a unique and contemporary experience with fewer than 200 rooms, exciting food offerings and a good mix of corporate and leisure clientele. In this key leadership role, you will lead by example, creating an atmosphere where your team can flourish, develop, and deliver exceptional service that delights our guests.
What We Offer:
- A competitive starting salary of £42,000 per year
- A performance-related bonus, reflecting your hard work and dedication
- The opportunity to make a real impact in a stylish, guest-focused property
- A collaborative, fun, and empowering work environment
Key Responsibilities:
- Lead the Front Office team to deliver exceptional guest experiences
- Ensure smooth daily operations and seamless communication across departments
- Inspire, develop, and motivate the team to achieve excellence
- Maintain a positive and professional environment that encourages personal and professional growth
- Ensure all guest inquiries and concerns are handled promptly and effectively
- Drive the team to exceed performance targets and uphold the hotel's high standards
What We're Looking For:
- Proven experience as a Front Office Manager in a 4* hotel or similar environment
- Strong leadership skills, with a passion for mentoring and supporting your team
- Exceptional communication and organizational abilities
- A proactive, hands-on approach to problem-solving
- A genuine passion for guest satisfaction and service excellence
If you are ready to step into a role where your leadership will be truly valued, and where you can inspire a team to deliver exceptional experiences, we'd love to hear from you!
