Job Description
Hotel General Manager - Cardiff
JWR is currently recruiting for a Hotel General Manager with a passion for delivering exceptional guest experiences, to lead the talented team at our clients 4-star hotel renowned for its warm hospitality, stylish accommodations, and outstanding conference and dining facilities.
Salary / Package
From £50-£60k DOE + Bonus
Meals on duty
Discounted hotel stays & F&B discounts across the group
28 days holiday
Training and development opportunities
Company pension
Regular pay reviews
Social events
Family-friendly, work-life balance
Situated in the heart of Cardiff, the hotel prides itself on providing exceptional service to its guests, whether they are staying for business, leisure, or special events.
As General Manager, you will be the driving force behind the hotel's operations, ensuring the seamless delivery of high-quality services.
You will lead a diverse team, manage day-to-day operations, and work strategically to achieve financial and operational goals while maintaining the hotel's reputation for excellence.
Key Responsibilities
- Leadership: Inspire, motivate, and mentor a dedicated team to deliver exceptional guest service.
- Operations Management: Oversee all departments, ensuring the highest standards of cleanliness, hospitality, and operational efficiency.
- Financial Oversight: Develop and manage budgets, control costs, and drive revenue growth.
- Strategic Planning: Create and implement strategies to enhance the hotel's performance and market position.
- Guest Satisfaction: Foster a culture of guest-focused service, ensuring every visitor enjoys a memorable stay.
- Compliance: Ensure the hotel meets all legal, health and safety, and brand standards.
What We're Looking For
- Proven experience as a General Manager or in a senior hotel management role.
- Strong leadership skills with the ability to inspire and manage teams.
- A results-driven approach with a track record of achieving financial targets.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- A passion for hospitality and commitment to delivering exceptional guest experiences.
If you would be interested in discussing in more detail, send your CV today!
