Job Description
Are you an experienced IT Systems Engineer who is looking for their next role?
We are looking for an experienced IT Systems Engineer to join our client on the outskirts of Driffield.
Due to urgency of the role; appliants must live in the comutable area of Driffield.
Systems Engineer
Outskirts of Driffield
Up to £30,000 + benefits
Monday to Thursday 8:30am to 5pm with early finish on a Friday
We are looking for an highly motivate Systems Engineer to join our client’s technical service team.
The successful candidate will be responsible for 3rd Line IT support within the business and work to ITIL principles.
Why you want to join this company!
One of the leading players within the modular construction industry within multiple sectors including hospitals, education, offices and home.
Benefits include:
- 10% employer pension contribution, 4% candidate pension contribution
- 12.5% of salary as bonus (based on company performance) awarded for the last 6 years
- Early finish Fridays
- 25 days holiday + 8 days bank holiday
- Ongoing training
What will the Systems Engineer be doing?
- Perform in-depth diagnostic tests and troubleshooting including root cause analysis to identify customer issues and determine resolution pathways
- Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolution(s) found, contributing to the Solutions Database
- Maintain the customer service levels as offered in the enterprise Service Level Agreement (SLA)
- Assist the IT Support Technicians in resolving user support requests and acting as 3rd line support for these services and support requests
- Attend educational programs, workshops and seminars to stay abreast with developments in the ICT industry
What we are looking for in the System Engineer?
- A computer science or related degree, or relevant work experience
- Knowledge of Microsoft 365 e.g. Entra, SharePoint, Exchange, Teams
- Excellent knowledge of mobile device and application management across Apple and Android platforms
- Good understanding of Hypervisor technologies, specifically VMware
- Good understanding of networks (LAN, WLAN and WAN) and network services and configurations including DNS, DHCP, VPNs, VLANs and Firewalls
- Full driving license and access to own transport
- Experience with security management solutions, including endpoint protection
- Experience with VoIP telephony systems
- ITIL Foundation Certified – desirable
Does this sound like your next exciting position?
If you have experience in 3rd Line support or system engineering, we want to hear from you!
If calling the office; please ask for Jess or James
Disclaimer
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